For the purposes of this Policy, accessing of the Website together with any study material made available or uploaded therein or downloaded, embedded therefrom shall collectively be referred to as the "Services". The Website shall be collectively referred to as "the Platform".
If You are under the age of 18 (Eighteen), it is mandatory that your parent or guardian has read and accepted the Terms on your behalf before using the Mentor@Home’s website.
INFORMATION COLLECTED FROM YOU
When you use the Platform by way of registration, log in, creation of a user account or creation of a post, purchase of a course or by way of interaction via third party websites and by way of any other communication with the Platform, Mentor@Home may collect your personally identifiable information including name, date of birth, gender, demographic information, photos, e-mail address, telephone number, mobile phone number, geographic location, mailing address, social media account details including list of contacts/friends.
By registering on the Platform, you agree and confirm your consent to providing Mentor@Home your aforementioned personal information, which is lawful, necessary and permissible. You at all times have the right to discontinue the use of the Platform. Mentor@Home is not liable to provide you its Services in the absence of or your refusal to provide the aforesaid information. Additionally, Mentor@Home is not liable to ensure or maintain the same quality of its Services to you, as it may for a user who provides all aforementioned information.
Any information provided by you under Mentor@Home’s "create a post" feature, comments, up votes or otherwise any information that you provide on the Platform is not personal information and shall become part of Mentor@Home’s published content. Mentor@Home may use the aforementioned information without your consent for purposes including but not limited to improving its products and services, developing new products and services and sending you messages about promotions and offers.
INFORMATION COLLECTED AUTOMATICALLY
When you visit or interact with the Platform, apart from Mentor@Home certain third party advertisers and/or service providers may use technologies that automatically collect information about you for both transactional (e.g., confirmation of registration, notification of purchase made, etc.) and promotional (e.g., promotions, newsletters, etc.) purposes. Your information may be collected by Mentor@Home or such third party advertisers and/or service providers in the following ways:-
Log Files: Every time you visit the Platform, Mentor@Home servers automatically receive and log information from your browser and device used to access the Platform (such as IP address, device ID, details of your network operator and type, your operating system, browser type and version, CPU speed, and connection speed). This enables us to validate you as a User, to understand your usage of the Platform and helps us to make changes and updates most suited to your needs and interests.
Cookies: Cookies are data files placed on your device, used to keep track of information such as your interaction with social media websites, the content you click on, download, upload or share and other activity on the Platform etc. in order to improve your experience of the Platform by personalizing it to your preferences and usage trends.
Web Beacons: Web beacons are transparent graphic images used in our email communication to you, in order to understand customer behavior and improve the overall quality, functionality and interactivity of the Platform.
Public Forums: Any information that is disclosed by you in the comments section or by way of the “create a post” feature, becomes published information and Mentor@Home shall not be held liable for the security of the same or any personal information that you disclose herein. You agree to exercise caution when disclosing any personal information or personally identifiable information in this regard.
Please note that we only use the aforesaid information to communicate with and/or improve the Service and to better understand our users' operating systems, for system administration and to audit the use of the Service. We do not use any of the aforesaid data to identify the name, address or other personal details of any individual.
LINK TO THIRD PARTIES
SHARING OR DISCLOSURE OF INFORMATION COLLECTED
As a strict policy we will not disclose, share or exploit your personal information with anyone without your express permission.
However, we may be mandated under law or under contracts to make certain limited disclosures under the following circumstances:
Legal Necessity: Mentor@Home may share any of the aforesaid information, including your personally identifiable information or Sensitive Personal Data or Information, without obtaining a separate consent from you, if and when such information is requested or required by law or by any court or governmental agency or authority to disclose, for the purpose of verification of identity, or for the prevention, detection, investigation of any criminal activity, or for prosecution and punishment of offences.
SECURITY OF INFORMATION COLLECTED
We take the security of your personal information seriously and use appropriate technical and organizational measures to protect your personal information against unauthorized or unlawful processing and against accidental loss, destruction or damage. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data which is transmitted to or from the Service. Any transmission is at your own risk.
We keep your personal information for no longer than is necessary for our business purposes or for legal requirements.
» You are of sound mind.
» Are not prohibited from entering into a legally binding contract as per applicable laws.
Mentor@Home reserves the right and sole discretion to refuse access to the Platform, terminate any account, remove or restrict any content, at any time, with or without notice to you in case we notice any illegal activity on or from account or if we have reasons to believe that any information provided by you is untrue, inaccurate, outdated or incomplete.
Mentor@Home provides its users the option of creating or upload content ie Course review , Public Messages, Profile Photo, Resume etc on the Platform ("User Content"). When you submit or upload any content on the Platform you represent and warrant that:
You own all copyright in the content, or if you are not the owner, that you have permission to use the content, and that you have all the rights and permissions necessary to permit uploading, displaying, sharing, reproduction, downloading, transmission of such content.
The content you upload will not infringe the intellectual property rights or other rights of any person or entity, including but not limited to copyright, moral rights, trade mark, patent or rights of privacy or publicity.
Your use of the Platform will comply with all applicable laws, rules and regulations.
The content does not contain material that defames or vilifies any person, people, races, religion or religious group and is not obscene, pornographic, indecent, harassing, threatening, harmful, invasive of privacy or publicity rights, abusive, inflammatory or otherwise objectionable.
The content is not misleading and deceptive and does not offer or disseminate fraudulent goods, services, schemes, or promotions.
RESTRICTION & TERMINATION OF USE
You agree not to copy, republish, frame, download, transmit, modify, adapt, create derivative works based on, rent, lease, loan, sell, assign, distribute, display, perform, license, sublicense or reverse engineer the Platform and Services or any parts thereof or the selection and arrangement of the Platform and Services, except as expressly authorized herein. Mentor@Home grants you a non-exclusive, non-transferable, limited permission to access and display the web pages within this Platform, solely on your computer or any other electronic viewing device for your personal, non-commercial use of this Platform. This permission is conditional on the basis that you shall not modify, alter or illegally use the content displayed on this Platform and shall keep intact and comply with all copyright, trademark, and other proprietary notices of the Platform, if any. The rights granted to you constitute a license and not a transfer of title in any manner.
Use of the Platform or Services for any other purpose other than expressly granted hereunder is expressly prohibited and may result in severe civil and criminal penalties.
In relation to any content submitted, uploaded or generated by you on the Platform, you hereby grant an unconditional, unlimited, perpetual, royalty-free, worldwide license and permission to Mentor@Home and its affiliates, content sharing partners to display, store, host, publish, digitally reproduce or copy, transmit, communicate, modify, translate, distribute or otherwise make such content available on the Platform or in relation to the Services provided by Mentor@Home. You agree that such content may continue to be made available on Mentor@Home despite any termination or suspension of your account, if such content has been shared, stored or embedded by any other user(s). You agree to not hold Mentor@Home responsible for the aforesaid activities in relation to your content.
ADVERTISEMENTS & PROMOTIONS
This Platform may run advertisements and promotions from third parties, products and/or services in any manner and to any extent. Your communications, activities, relationships and business dealings with any third parties advertising or promoting via the Platform, including payment and delivery of related goods or services, and any other terms, conditions, warranties or representations associated with such dealings, shall be solely matters between you and such third parties.
You acknowledge and agree that Mentor@Home is not responsible or liable for any loss or damage of any kind incurred as the result of any such dealings or as the result of the presence of such non-Mentor@Home advertisers on the Platform.
Our links with advertisers should not be construed as an endorsement, approval or recommendation by us of the owners or operators of those linked websites, or of any information, graphics, materials, products or services referred to or contained on those linked websites, unless and to the extent stipulated to the contrary.
LINKS TO THIRD PARTY WEBSITES
SPAM E-MAIL AND POSTINGS
In the event your access or use of the Platform and Services is found to be spammy, misleading, malicious, annoying or containing/promoting unsolicited e-mails or network postings, Mentor@Home reserves its right to obtain immediate injunctive reliefs against you or against such use by you, in addition to all other remedies available at law or in equity. Mentor@Home may also opt to block, filter or delete unsolicited e-mail, messages or postings as per its sole discretion.
You agree to indemnify, defend and hold Mentor@Home and its officers, directors, partners, employees, agents and representatives harmless, from and against any and all claims, damages, losses, liabilities, costs (including reasonable legal fees) or other expenses that arise directly or indirectly out of or from,
Your user content and any other content (e.g. computer viruses) that you may submit, post to or transmit through the Platform (including a third party's use of such user content (e.g. reliance on the accuracy, completeness or usefulness of your user content).
Your access to or use of the Platform and Services (including any use by your employees, contractors or agents and all uses of your account numbers, user names and passwords, whether or not actually or expressly authorized by you, in connection with the Platform and Services).
Any allegation that while using any of the software made available on the Platform you infringe or otherwise violate the copyright, trademark, trade secret or other intellectual property or other rights of any third party and/or any dealings between you and any third parties advertising or promoting or linked via the Platform.
Your activities in connection with the Platform.
This indemnity will be applicable without regard to the negligence of any party, including any indemnified person.
We do not represent or guarantee that this Platform will be free from errors or viruses. You acknowledge that this Website may be affected by outages, faults or delays. Such outages, faults or delays may be caused by factors, including technical difficulties with the performance or operation of our or another person’s software, equipment or systems, traffic or technical difficulties with the Internet or infrastructure failures.
We do not accept responsibility for any loss or damage, however caused (including through negligence), that you may directly or indirectly suffer in connection with your use of this Platform, nor do we accept any responsibility for any such loss arising out of your use of or reliance on information contained on or accessed through this Platform.
CANCELLATIONS AND REFUND POLICY
Refunds: You shall be entitled to a refund only if Mentor@Home is unable to deliver your order. For refund requests please email to firstname.lastname@example.org for within 1 weeks of date of purchase. All refunds will be processed on a pro-rated basis, depending on the service already delivered by Mentor@Home. Refunds will be done directly to the original payment mode within seven working days of finalization of claim.
AMENDMENTS TO THE TERMS & CONDITIONS
APPLICABLE LAW AND JURISDICTION
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